To get the most of the extra free resources on this page you'll probably want to have a copy of the book. Here's a selection of places where you can find one:
Videos to help you dive into the contents of my book, learn more about how to deal with difficult people at work and start putting the tools and tips into practice!
A flexible and step-by-step companion workbook so you can apply the strategies in my book to your situation and quickly start to make a difference when you're dealing with a difficult person at work.
The flowchart is a colourful and handy way to get a big picture overview of the whole process for dealing with a difficult person. It's also a good tool if you want to jump in and out at your own pace, just using what you need but without missing anything crucial.
The Quick Quiz is an online and interactive version of the quiz in my book. It'll help you to identify which type of difficult person you might be dealing with. You can run it as many times as you like and check your results using the descriptions that appear.
Using the Quiz, you'll be able to easily put into practice the tips, tools and strategies in my book for dealing with a difficult person and quickly improving working relationships.
Coaching programmes for when you want more support or some balanced, practical and insightful help in dealing with a challenging situation at work:
This programme is designed for senior leadership teams who are not quite firing on all cylinders. Teams facing demanding opportunities and significant risks and who need to pull together at their best.
You’re a leader or Human Resources professional with responsibility for someone who has become too difficult, negative or challenging at work. This is having an impact on outcomes and on other people.
You’re interested in offering them some friendly, fearless and effective development support, that balances the needs of the individual with the needs of the organisation.
This dynamic programme is designed for leaders and managers who find themselves in challenging situations at work or are looking to make the most of demanding and exciting opportunities.